1. Privacy Policy
1.1 The Masakhane App Suite is a Cloud based software solutions platform developed by Strata I.S.D Pty (Ltd). At Strata we understand that your privacy is important and therefore we are commited to transparency in relation to our privacy practises and our control over your data in relation to the Masakhane App Suite services. The data collected through the Masakhane App Suite is intended to be used solely for delivering the services as defined in our Terms and Conditions.
1.2 This privacy policy applies to all data from visitors ("not registered clients"), clients (collectively referred to as "Users" or "You"), and Strata I.S.D's suite of software and applications, including but not limited to online services, mobile services, integrations, and all other services provided by Strata I.S.D (collectively, the "Services").
1.3 Our Privacy Policy may be amended from time to time and if we make any material changes to the manner in which we use the personal information generated from your use of our platform, we will notify you by sending you an email and announcing the same on our Services platform.
1.4 Any changes made to the Privacy Policy are binding for all users making use of our platforms after changes have been made and notification has been published.
2. Information Collection and Use
2.1 Strata may collect various types of information from Users, including but not limited to:
2.1.1 Personal Information: Information that can be used to identify an individual, such as name, email address, contact information, and other relevant details provided by the User.
2.1.2 Usage Data: Information about how Users interact with the Services, including but not limited to log data, device information, and usage patterns.
2.1.3 Cookies and Tracking Technologies: Strata may use cookies and similar tracking technologies to collect information and improve the user experience.
3. Data Usage
3.1 The information collected by Strata is used for the following purposes:
3.1.1 Providing and improving the Services offered by Strata.
3.1.2 Personalizing and customizing the user experience
3.1.3 Analyzing usage trends and optimizing performance.
3.1.4 Communicating with Users, including providing updates, announcements, and support.
3.1.5 Complying with legal obligations and protecting the rights and safety of Users and Strata I.S.D Pty (Ltd).
4. Information Sharing
4.1 Strata I.S.D does not sell, rent, or trade Personal Information with third parties for their promotional purposes.
4.2 Strata I.S.D may share information with trusted third-party service providers who assist us in delivering and improving the Services. These service providers are contractually obligated to protect the confidentiality and security of the information they receive.
5. Data Security
5.1 Strata I.S.D employs industry-standard security measures to protect the confidentiality, integrity, and availability of User data. However, no method of transmission over the internet or electronic storage is entirely secure, and therefore, we cannot guarantee absolute security.
6. Contact Us
6.1. If you have any questions or concerns about this Privacy Policy or Strata's privacy practices, please contact us at [contact@email.com].